Contact

Let’s talk silver.

Whether you are a jeweller looking to stock Hemu Silver, a customer trying to find your nearest partner, or you simply want to check that a piece is genuinely ours — write to us, call us, or come and see us in Ahmedabad.

Monday – Saturday · 10:30 AM – 7:30 PM IST

Send an enquiry

Tell us what you
are looking for.

Fill in the form and we will come back to you during office hours. If you run a jewellery business, tick Yes on the retail outlet question — those enquiries go straight to our partnerships desk.

1
You send itName, email and a line about what you need. Two minutes.
2
We read it properlyRetail enquiries go to partnerships, everything else to the office team.
3
We replyBy email or phone, during working hours — Monday to Saturday.
Prefer to talk
Office hours
Mon – Sat · 10:30 AM – 7:30 PM
Name
Do You Own a retail Outlet?
Head office

Hemu Silver Pvt. Ltd., Ahmedabad.

Our corporate office on C.G. Road handles wholesale, partnership and design enquiries. Retail customers are always welcome — call first so we can set aside time for you.

Ratnam Complex, C.G. Road

Ahmedabad 380006 · Gujarat
202, 3rd Floor, Ratnam Complex, C.G. Road, Ahmedabad – 380006 Monday – Saturday · 10:30 AM – 7:30 PM · Sunday closed
Get directions
Before you write

Questions we get most.

Can I buy directly from Hemu Silver?

No — we are a manufacturer, not a retailer. Hemu Silver reaches customers through partner jewellers across India, which is why our website is enquiry-based rather than a shopping cart.

Use the retail network finder to see the cities where our partners stock us, then ask for Hemu Silver at the counter.

What is the difference between 81 Touch and 925 Touch?

They are two purities. 81 Touch is 80.0 purity silver — the traditional weight used for Kada, Kandora, Zooda and most of our Payal range. 925 Touch is 92.5 purity sterling silver, used for our finer modern designs including men’s bracelets and chains.

Browse both: 81 Touch · 925 Touch.

How do I know a piece is genuinely Hemu Silver?

Every genuine piece carries the BIS hallmark — independently tested and certified by the Bureau of Indian Standards — along with our crest. If a piece is missing either mark, it is not ours.

If you are unsure, email a clear photograph of the mark to info@hemusilver.com and we will confirm it for you.

I run a jewellery shop. How do I stock Hemu Silver?

Fill in the form above and answer Yes to the retail outlet question, or call +91 99250 92580 during office hours. Partnership enquiries are handled directly from our Ahmedabad office.

Our partners get BIS-hallmarked stock in both 81 Touch and 925 Touch, regular new designs, and dependable supply.

Can I ask for a design I have seen on the website?

Yes. Note the collection and design name from the collections pages and mention it in your message — or ask your local partner jeweller to request it from us by name. That is the quickest way to get exactly the piece you want.

When will I hear back?

Enquiries are answered during office hours — Monday to Saturday, 10:30 AM to 7:30 PM IST. Anything sent on a Sunday or a public holiday is picked up the next working day. If it is urgent, please call rather than email.

Not a question, just shopping?

Find your nearest
Hemu Silver jeweller.

145+ trusted retail partners across six states stock our hallmarked silver. Pick your state, find your city, and ask for Hemu Silver by name.